Contact Us

Have questions or feedback? We'd love to hear from you

Get in Touch

Fill out the form and our team will get back to you as soon as possible

Email

support@bigedits.com

Phone

+1 (301)-792-0099

Office

4 Yellow Plum Court
Rockville, MD 20850
United States

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Frequently Asked Questions

Quick answers to common questions

How quickly will I receive a response?

We aim to respond to all inquiries within 24 hours during business days. Pro and Enterprise customers receive priority support with faster response times.

Do you offer technical support?

Yes, we provide technical support for all our users. Free users can access our knowledge base and community forums, while paid users receive direct support via email and chat.

Can I request a feature?

We love hearing from our users about how we can improve Big Edits. You can submit feature requests through this contact form or via email to features@bigedits.com.

Do you offer enterprise solutions?

Yes, we offer customized enterprise solutions for larger organizations. Our Enterprise plan includes dedicated account management, custom integrations, and organization-wide deployment. Contact our sales team for more information.